In the beginning days of the ‘vertical’ system, our ED, our RPHs, our seniors and, even, my boss also had arranged several meetings proclaiming that the factors that determine the ‘capabilities and performance’ of an executive are much more numerous in this system than the old system of ‘no-vertical’ and, it took, exactly, two meetings (at different locations) for me to come to the realization that no-vertical means no-specialization.
And, consequently, we all realized that to sate the demands of our customers and to cope ourselves with the recent ‘cultural change’ within our trade, we’ve to create more and more specialized and efficient product executives and that is easier said than done. And, in our effort to do so, we’ve moved most against their interests and it produced little-bit uproar and interruption in business in the beginning. But, thanks God, matters are settled, now.
Try as you may, you won’t find anyone, now a days, to say anything uncomplimentary about this ‘vertical’ system. But, take the example of our most experienced and, also, popular product executive Syed Hifzur Rehaman! He was told to move from segment to segment in quick succession finding little time to learn the ropes and be perceptibly productive for the company. From Strategic to SCV and SCV to Tractor and, then, Tractor to Prime; whatever the causes of this game of ‘musical chairs’, it was most clearly observable that he was underutilized and, for that reason, that hampered his growth. Even he was not put through a proper, structured training programme at that period. Fortunately, the merging of branches in Orissa, during the early weeks of January, came to his rescue and he was transferred from Paradeep to Cuttack branch along with his colleagues. Again, thanks God, he is now settled in M&HCV (P) segment in Cuttack branch and his performance is at last showing signs of accelerating.